Relief Operations at Los Banos, Laguna
GrIDS distributed relief goods last May 7, 2020 in Barangay Bagong Silang, Los Banos, Laguna as their official CSR activity for the year. Beneficiaries to this initiative were selected twenty-five (25) lactating mothers who received food packs that can last for a week. Their usual CSR activity, back-to-school drive, has been put on hold as the team wanted to take part in extending simple help during this pandemic. This activity was done along with Beta-Testing of the company-developed app, RAMDAM (Relief Allocation Management, Distribution, and Monitoring). The implementation of the Enhanced Community Quarantine (ECQ) had affected the company’s daily operation and prompted it to adapt to a work-from-home scheme. However, this does not stop the team from innovating as they still found a way to live up to their mission in helping map better decisions in this time of crisis. Introducing RAMDAM App Responding to the DOST’s call for proposal for geoinformation solutions, GrIDS team submitted their entry for the logistics category, offering a system that can help with the tracking of relief goods being distributed by LGUs to their constituents. The product was called RAMDAM, the acronym for Relief Allocation Management, Distribution, and Monitoring. The team thought it was very relevant as there had been a lot of complaints posted online by different individuals regarding their experience (both satisfaction and dismay) from the relief services of their respective barangays. In addition, this need for logistical support hadn’t been given much attention as the pandemic undeniably put everyone in shock and panic. With the aim to have a centralized reporting and monitoring platform, the team developed the app to bridge the gap in this area of concern. The app has the goal of promoting transparency of LGUs to their constituents and at the same time, empowering the citizen through providing feedback and request mechanism in voicing out their concerns. The team is now in the process of beta testing the app, choosing the Municipality of Los Banos as its pilot area. Part of this phase is the capacity-building of selected barangay staff who are in-charge in the relief distribution in their barangay. While the app and its advantages are promising, the team believes that its success lies in the support of both the government and the public.